Dr. Hend Abd El Halim is an Associate Professor at the Business Information Systems Department, and the Head of Quality Unit at the College of Management and Technology, Arab Academy for Science,Technology and Maritime Transport, Egypt. In 2013, she was awarded her PhD Degree from Bolton Business School, University of Bolton, UK. Her teaching courses include Management Information Systems, Decision Support Systems,Systems Analysis and Design, Software Engineering, and Information Systems Project Management. Her research interests include E-business strategies,Quality in Higher Education, Project Management, and Software Engineering. She has participated in research-related events and activities she is a reviewer for academic papers.