Rania . Badr , Ph.D.

Professor

Biography
Education
Affiliation
Publications
Teaching
Courses
Others

Biography

  • 1- Lecturer in Marketing at Faculty of Commerce,
    Damanhur University, Damanhur, Egypt since 2011 till now
    2- Demonstrator in Alexandria University since 1998 til 2011.

Courses Added

Courses Added
CourseAcademic yearTerm

BIS956 - Research Methodology

2011 Fall View All Content
- Lectures Notes - Exams - Course Outline - Problem Sets - tutorials - Lab Material

BIS956 - Research Methodology

2012 Spring View All Content
- Lectures Notes - Exams - Course Outline - Problem Sets - tutorials - Lab Material

EA211 - Principles of Marketing

2012 Spring View All Content
- Lectures Notes - Exams - Course Outline - Problem Sets - tutorials - Lab Material

EL213+AL213 - Principles of Marketing

2012 Fall View All Content
- Lectures Notes - Exams - Course Outline - Problem Sets - tutorials - Lab Material

MKT937 - Marketing Research

2011 Fall View All Content
- Lectures Notes - Exams - Course Outline - Problem Sets - tutorials - Lab Material

MKT937 - Marketing Research

2012 Spring View All Content
- Lectures Notes - Exams - Course Outline - Problem Sets - tutorials - Lab Material

MKT937 - Marketing Research

2012 Spring View All Content
- Lectures Notes - Exams - Course Outline - Problem Sets - tutorials - Lab Material

Education

  • Ph.D. in Marketing, Leeds University Business School (LUBS),University of Leeds, U.K., Jan 2011
  • Diploma in Research Methods in Business, Cardiff Business School, Cardiff University, U.K, Jan 2007
  • MBA in General Management, Academy of Science and Technology - Egypt, Dec 2005
  • Bsc. in Business Administration in Business Administration, Alexandria University- the English section-Egypt, Jul 1997

List of Publications

    • Rania Badr El-din Mostafa/ Cristiana Lages/ and Maria Sääksjärvi, "The CURE Scale: A Formative Index of Service Recovery Strategy" , 21st Annual Frontiers in Service Conference, University of Maryland, USA , 2012.
           
           
    • Rania Mostafa and Cristiana Lages, "Service Recovery Strategies and Perceived Justice: The Moderating Role of Psychological Contract Violation" , World Marketing Congress, Reims, Champagne, France , 2011.
           
           
    • Rania Mostafa and Cristiana Lages, "Cognition-Affect Impact on Corporate Image Formation: A Service Recovery Perspective" , American Marketing Association’s 2011 Winter Marketing Educators’ Conference, Texas , 2011.
           
           
    • Rania Mostafa and Ahmed Attia, "Introduction to Business" , Damanhur University 2011 , 2011.
           
           
    • Rania Mostafa and Cristiana Lages, "Service Recovery Strategy: A Second Order Formative Scale" , SERVSIG Conference, Porto, Portugal: International Service Research Conference , 2010.
           
           
    • Rania Mostafa, Cristiana Lages, Des Thwaites, Haseeb A. Shabbir , "The Effect of Service Recovery Strategies on Satisfaction and Corporate Image" , QUIS 11 The Service Conference, Wolfsburg, Germany: Quality in Services Symposium , 2009.
           
           

Affiliation

  • Damanhur University

Teaching

  • Services Marketing, Customer Complaint and Service Recovery, Strategic Marketing, Marketing Research, Research Methods, and Consumer Behaviour.

Others

  • Reading, listening to music, and participating in voluntary activities

Address : 8 Aly Abass El Halwany, 3rd Floor, no 11, El Ebrahimia, Alexandria, Egypt

Phone : +(20 3) 5622366

mobile : +201003886588

Room No: 0

Email: Send Mail

Web page : link