Biography
Publications

Biography

List of Publications

    • Marwa Mahfouz and Nevien Khourshed, "The impact of e-banking on service quality in the Egyptian banking sector" , Journal of the Faculty of Commerce for Scientific Research, vol. 5, no. 1 (2016) .
            Read Abstract Download PDF
            Read Research
    • Magdy Khalf and Nevien Khourshed, "Performance-Based Service Quality Model in Postgraduate Education" , International Journal of Quality & Reliability Management (2016) .
            Read Abstract Download PDF
            Read Research
    • Hossam El-Din Younes, Osama Badawy, Nevien Khourshed, "Achieving the Excellence Performance by using Knowledge Management and Innovation Framework" , The 15th International Arab Conference on Information Technology (ACIT2014), University of Nizwa, Oman (2014) .
            Read Abstract Download PDF
            Read Research
    • Hossam El-Din Younes, Nevien Khourshed, Osama Badawy, "Customer Experience Management Strategies and Knowledge Management to Enhance Higher Education Practices, Conceptual Research" , 33rd. Arab association collegiate registers and admissions officers (Arab-ACRAO’33) Conference, AASTMT, Alexandria, Egypt. (2013) .
            Read Abstract Download PDF
            Read Research
    • Nevien F. Khourshed, "The Relation between Resistance to Change and Theory of Constraints" , The Eighth International Conference of Global Academy Of Business & Economic Research (GABER), “Corporate Strategies and Government Policies: 21st Century Challenges of Global Business & Economic Issues”, Sheraton Deira, DUBAI. (2011) .
            Read Abstract Download PDF
            Read Research
    • Nevien F. Khourshed , "Scenario Planning – General Review" , The first international Egyptian conference on "Total Quality Management in the Service Industries" (TQMISI 2007), Alexandria-Egypt , 2007.
           
           
    • Nevien F. Khourshed , "Six Sigma – General Review" , 8th International Conference of Quality Managers (8th ICQM, Teheran-Iran) , 2007.
           
           

Address :

Phone :

Email: Send Mail

Web page : link