Nevien F. Khourshed is an Associate Professor of Operations Management – Department of Marketing and International Business at the College of Management and Technology, Arab Academy for Science, Technology, and Maritime Transport (AASTMT). She graduated in 2001 (Excellent with Honor) from the Faculty of Engineering, Arab Academy for Science, Technology, and Maritime Transport. Then she continued her studies to earn an MSc in Quality Management from the Productivity & Quality Institute (2004). In 2010, she got her PhD in Engineering Management from the University of Strathclyde, Glasgow, UK. She got her degree from the Faculty of Engineering - Department of Design, Manufacture, and Engineering Management (DMEM). Then, from 2012 to 2014, she held the title “Deputy Dean for Educational Affairs at the Productivity and Quality Institute (PQI)”. After that, she held a new position as “Vice Dean for Community Service and Training Affairs in the Graduate School of Business” until 2016. Later, till present, she is working as “Head of the Quality Unit at the Graduate School of Business (GSB)”. Along with her managerial career, in 2018, she was promoted to Associate Professor of Operations Management. The main courses taught are: Operations Management topics in general, like: Lean manufacturing, Lean Six Sigma, quality management. And for professional certificates, she is a certified Lead Auditor from IRCA. ORCID: https://orcid.org/0000-0002-7491-5778.