During the 20th century tourism has developed into one of the major activities and industries in the world and it looks set to continue its global importance in the new century. Against this background there is a need to consider the context to this development and to appreciate the current position and influences on the demand for tourism. With this background, students will be able to understand the nature of the industry and its management issues.
Hospitality Management is an applied-knowledge course which allows students to continue to develop sound management skills in preparation for future careers in the hospitality industry.Upon completion of this course, proficient students will have skills in management structures and the roles of managers in hospitality-related businesses, with particular attention on the areas of human relations, accounting, sales, professional communications, and legal/ethical considerations and will be equipped with the knowledge and skills to pursue postsecondary study and future employment in the hospitality industry. It provides an overview of the hospitality industry, its growth and development, industry segments and their distinguishing characteristics, trends and current concerns. Students are introduced to career opportunities and the employability skills needed to succeed in specific hospitality fields.
Strategic and Quality Management for Tourism and Hospitality
The course aim is to introduce service quality and methods of improving service performance and discussing the link between service quality, tourist loyalty and profitability and challenges of delivering service quality.
Electoronic Hospitality and Tourisim
The main aim of this course is to provide candidates with relevant instruments for assessing the opportunities and impact of information and communication technologies in the tourism and hospitality sector to highlight the different responsibilities of parties involved in the definition of e-tourism and hospitality.
Sustainable Tourism Development
This course is designed to enable the students review, analyzed, and application of concepts, strategies, techniques, and approaches associated with destination tourism planning and development and management. Emphasis is on integrated and sustainable tourism planning and development models at global, national, regional, and local community levels.
Seminar in Hospitality and Tourisim
Examining and creating solutions to the chosen current issues or case studies in the tourism and hospitality industry conducting a tutorial discussion supported by experienced lecturers.
Research Methodology & Business Reporting
The first part of this course provides a comprehensive theoretical and practical framework for business research. It introduces the processes for developing research and considering different research designs and approaches together with statistical methods for data analysis and interpretation. The second part of the course teaches students how to report and present research findings using computer technologies and other presentation aids.
This course is designed to enable students to identify central issues and problems in business organizations to suggest alternative approaches and then present well-supported recommendations for future actions. The course will accomplish these objectives by explaining concepts and theories useful in understanding the strategic management process. The course will cover topics such as characteristics of strategic decisions, strategic decision makers, social responsibility and ethics in strategic management, situation analysis and corporate strategy, business and functional strategies in addition to strategy implementation and control. A case-study oriented approach will be heavily used in this course.