This course will introduce you to the main principles of effective negotiation and help you develop the skills needed to achieve a successful outcome.
Negotiation is an essential skill for achieving your objectives in a variety of situations, without compromising the views and opinions of the other person(s).
Many people fear negotiating whilst others revel in “the fight” – however you feel, learning effective negotiation skills will help you develop sustainable and respectful relationships and achieve your objectives in the long term.
Upon the completion you should:
·         Recognize the basic principles of negotiation and the need to negotiate in a sustainable way
·         Analyze their negotiation style and develop confidence in win/win
·         Recognize the various stages of effective negotiation
·         Develop a coherent case and set clear objectives
·         Recognize whether they are being cooperative or competitive
·         Utilize effective interpersonal skills
·         Develop the ability to listen and be listened to
·         Develop calm and objectivity throughout the negotiation process
·         Use negotiation skills in a variety of situations
·         Deal with hostility and negotiate acceptable solutions
·         Develop strategies to ensure positive outcomes
·         Develop an Action Plan for use in the workplace
·         New and aspiring sales professionals as well as practicing sales people that want to gain a formal qualification.
·         New and current Managers
·         Team Leaders
·         Executives & Team Members
·         Anyone who is or will be responsible for managing teams or individuals
·         Anyone working in business.
·         Anyone looking to enter the field of business.
·         Recent college/university graduates.
Duration: 32 Hrs.