Saturday, 04th April, 2020

Problem Solving and Decision Making

Managerial Skills Courses.| Problem Solving and Decision Making Course.

Course covers all aspects of Quality Management, Problem Solving and Decision Making.

Course Objectives

  • Participant can identify the decision-making and how to use them in problem-solving process.
  • Identify the skills needed by the decision-maker.
  • Identify the process of implementation of decisions.

Course Contents

  • Quality problem-solving and decision-making.
  • Definition of the problem.
  • Problem Solving.
  • Steps of decision-making.
  • Who are the decision-makers?.
  • The reasons for the decision.
  • Types of decisions and classification.
  • Decision-making methods.
  • Find alternatives solution.
  • Making decisions related.
  • Authorization.
  • Relationship management levels to take decisions.


  • 4 Days / 16 Hrs.


  • Certificate approved by The AASTMT

Teaching Language

  • English / Arabic


  • Productivity and Quality Institute or Company Headquarters

Instructor/Trainer Qualification

  • Professorial lecturer in management.

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