Saturday, 04th April, 2020

Total Quality Management

Quality Management Courses.| Total Quality Management Course.

Course will enrich understanding of TQM concept and techniques for managing participants will gain confidence in making TQM decisions.

Course Objectives

  • Understand various quality concepts.
  • Understand TQM Philosophy.
  • Realize the importance of quality models.

Course Contents

  • The development of total quality management.
  • The historical development.
  • Quality Definition.
  • In total quality management.
  • Principles and strategies of total quality management.
  • Focus on customers, and improve the process and the involvement of the total.
  • Quality Management Strategies.
  • Quality Movement.
  • Contributions from quality experts (Hiwart, Deming, Juran, Crosby, Ishikawa and Taguchi).
  • Kaizen system.
  • Poke-yoke (Shingo).
  • Total quality management tools and techniques.
  • Seven Quality Tools.
  • New Tools.
  • Statistical Quality Control.
  • Taguchi Methods.
  • Publish job quality.
  • Quality Circles.
  • Just in time.
  • The application of Total Quality Management.


  • 4 Days / 16 Hrs.


  • Certificate approved by The AASTMT

Teaching Language

  • English / Arabic


  • Productivity and Quality Institute or Company Headquarters

Instructor/Trainer Qualification

  • Lecturer with expertise in the field of quality - specialist consultant in Quality Management.