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| Course Objectives - Definition of the basic principles of communication.
- Recognize the value of individual tendencies.
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| Course Contents - Building a foundation.
- Tools for active listening.
- Greeting openness.
- Dealing with anger.
- Avoiding communication breakdowns.
- Initiating communications.
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| Duration | |
| Certification - Certificate approved by The AASTMT
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| Teaching Language | |
| Location - Productivity and Quality Institute or Company Headquarters
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| Instructor/Trainer Qualification - Lecturer with experience in the administration of Administrative Development.
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