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| Course Objectives - Enable participants to carry out assessments of excellence standards of according to the European model "EFQM".
- Using the logic of "radar" to identify the gap between the current situation of the organization and the target situation.
- Identify strengths and opportunities for improvement for the organization.
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| Course Contents - Overview of the nine criteria of the European Excellence Model "EFQM".
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- Assessment Principles.
- Work in the evaluation team.
- the assessment processes.
- the logic of "Radar".
- possibilities and the results analyzed and linked with some using the "Radar".
- using assessment matrix "radar" mechanisms.
- Grading Standards.
- Methods of writing strengths points and opportunities for improvement.
- Summarizing and merging final assessment report.
- Practical Workshop.
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| Duration | |
| Certification - Certificate approved by The AASTMT
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| Teaching Language | |
| Location - Productivity and Quality Institute or Company Headquarters
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| Instructor/Trainer Qualification | |
