Course
code IS478
credit_hours 3
title Integrated Information Systems Management
arbic title
prequisites IS372
credit hours 3
Describtion/Outcomes Most organizations which have several kinds of traditional information systems are now considering the conversation of these systems into a single integrated information system. The model of Enterprise resource- Planning (ERP) system support the daily operations of the organization while collecting vast amounts of data that can be sued in medium and long term planning. To improve the organization relationship with the customers and suppliers, most organizations integrate into the information system of the internal s a CRM (Customer Relationship Management) System and a SRM ( Supplier Relationship Management) system. rn
arabic Describtion/Outcomes
objectives Students will be able to demonstrate knowledge of:rnrnK13.The principles and techniques of database management systems, management, data mining, geographical information systems, multimedia, application development, business process management, enterprise systems, human-computer interaction, object-oriented analysis and design, e-technologies, multimedia, image processing, information and infrastructures security and computer graphics techniques.rnK15. The broad context within which computer information science including issues such as quality, reliability, enterprise, employment law, accounting and health.rnK16. Organizational, human and economic sides of modern organizations.rnK19. Modeling organizational processes and data, defining and implementing technical and process solutions, managing projects, and integrating systems.rnrn• Name a business`s main al areas of operation. ( K13) rn• Differentiate a business process from a business . ( K13)rn• Identify the kinds of data that each main al area produces. (k13)rn• Identify the kinds of data that each main al area needs. (K13 )rn• Define integrated information systems and state why they are important(K19 )rn• Identify the factors that led to the development of Enterprise Resource Planning (ERP) systems. ( K19)rn• Describe the distinguishing characteristics of ERP software(K19 )rn• Discuss the pros and cons of implementing an ERP system. ( K19)rn• Summarize ongoing developments in ERP. ( K19)rn• Describe the unintegrated sales processes of A fictitious company. (K19 )rn• Explain why unintegrated Sales and Marketing information systems lead to company-wide inefficiency, higher costs, lost profits, and customer dissatisfaction. ( K19)rn• Discuss sales and distribution in SAP’s R/3 system, and explain how integrated data sharing increases company-wide efficiency. ( K19)rn• Describe how SAP R/3 processes a standard sales order. (K19 )rn• Describe the core CRM Activities( K19)rn• Describe the benefits of Customer Relationship Management software, a useful extension of ERP software. ( K19)rn• Describe the steps in the production planning process of a high-volume manufacturer . (K19 )rn• Describe A COMPANY’s production and materials management problems(K19 )rn• Describe how a structured process for production and materials management planning enhances efficiency and decision making(K19 )rn• Describe how production planning data in an ERP system can be shared with suppliers to increase supply-chain efficiency.( K19)rn• State the difference between financial and managerial accounting. ( K15.K16)rn• Identify and describe problems associated with accounting and financial reporting in un-integrated information systems. (K15 ,K16)rn• Describe how ERP systems can solve accounting and financial reporting problems in an un-integrated system. ( K15,K16)rn• Describe how the Enron scandal and the Sarbanes-Oxley Act will affect accounting information systems. ( K15,K16)rn• Explain accounting and management reporting benefits that accrue from having an ERP system. (K15,K16 )rnBy the end of the course, the student acquires high skills and an ability to understand:rn rnI15. Identify a range of solutions and critically evaluate and justify proposed design solutions.rnI18. Perform problem analysis from written descriptions derive requirements specifications from an understanding of problems (analysis, synthesis).rnBy the end of the course the student will have the ability to:rn rnP12.Plan and manage an information systems project from inception to final implementation and cut-overrnP15.Apply the principles of effective information acquisition, information management, organization, and information-retrieval to text, images, sound, and video.rnP17. Use tools to automate IS development phases.rnP19.Design, implement, maintain, and manage software systems.ment, maintain, and manage software systems.rnrn• Analyze the project (Business Process) (P12)rn• Construct the Process Activity Task Matrix that is needed to automate the (Business Process) (P15)rn• Design the solution for the project (Business Process) (p12,P15.P19)rn• Implement the solution using your programming skills, and your experience with Database management systems(P17)rnStudents will be able to: rnG1. Demonstrate the ability to make use of a range of learning resources and to manage one`s own learning.rnG7. Show the use of general computing facilities.rn
arabic objectives
ref. books Jacobs, F.R. & Whybark, D.C. 2000, Why ERP?, Irwin McGraw Hill.
arabic ref. books
textbook Concepts in Enterprise Resource Planning, BRADY, JOSEPH, COURSE TECHNOLOGY 2001
arabic textbook
objective set combined
content set bullets
Course Content
content serial describtion
1 • Name a business`s main al areas of operation. rn• Differentiate a business process from a business .rn• Identify the kinds of data that each main al area produces.rn• Identify the kinds of data that each main al area needs.rn• Define integrated information systems and state why they are important.rn Identify a range of solutions and critically evaluate and justify proposed design solutions.rn • Verify theory with practice.rn
2 • Identify the factors that led to the development of Enterprise Resource Planning (ERP) systems.rn• Describe the distinguishing characteristics of ERP software. rn Identify a range of solutions and critically evaluate and justify proposed design solutions.rn Analyze the project (Business Process) • Verify theory with practice.rn
3 • Discuss the pros and cons of implementing an ERP system.rn• Summarize ongoing developments in ERP.rn Identify a range of solutions and critically evaluate and justify proposed design solutions.rn Construct the Process Activity Task Matrix that is needed to automate the (Business Process) • Verify theory with practice.rn
4 • Describe the unintegrated sales processes of the fictitious Fitter Snacker company.rn• Explain why unintegrated Sales and Marketing information systems lead to company-wide inefficiency, higher costs, lost profits, and customer dissatisfaction.rn• Discuss sales and distribution in SAP’s R/3 system, and explain how integrated data sharing increases company-wide efficiency.rn• Describe how SAP R/3 processes a standard sales order.rn Identify a range of solutions and critically evaluate and justify proposed design solutions.rn Design the solution for the project (Business Process) • Verify theory with practice.rn
5 • Describe the core CRM Activitiesrn• Describe the benefits of Customer Relationship Management software, a useful extension of ERP software.rn Identify a range of solutions and critically evaluate and justify proposed design solutions.rn Implement the solution using your programming skills, and your experience with Database management systems • Verify theory with practice.rn
6 • Describe the steps in the production planning process of a high-volume manufacturer such as Fitter Snacker.rn• Describe Fitter Snacker’s production and materials management problemsrn Identify a range of solutions and critically evaluate and justify proposed design solutions.rn Implement the solution using your programming skills, and your experience with Database management systems • Verify theory with practice.rn
7 7th week Exam
8 • Describe how a structured process for production and materials management planning enhances efficiency and decision makingrn• Describe how production planning data in an ERP system can be shared with suppliers to increase supply-chain efficiency. Identify a range of solutions and critically evaluate and justify proposed design solutions.rn Implement the solution using your programming skills, and your experience with Database management systems • Verify theory with practice.rn
9 • State the difference between financial and managerial accounting.rn• Identify and describe problems associated with accounting and financial reporting in un-integrated information systems.rn• Describe how ERP systems can solve accounting and financial reporting problems in an un-integrated system.rn• Describe how the Enron scandal and the Sarbanes-Oxley Act will affect accounting information systems.rn• Explain accounting and management reporting benefits that accrue from having an ERP system. Identify a range of solutions and critically evaluate and justify proposed design solutions.rn • Verify theory with practice.rn
10 • Explain why the Human Resources is critical to the success of a companyrn• Describe the key processes managed by a Human Resources Departmentrn• Describe how an integrated information system can support effective Human Resources processesrn Identify a range of solutions and critically evaluate and justify proposed design solutions.rn • Verify theory with practice.rn
11 • Use basic flowcharting techniques to map a business processrn• Develop an Event Processing Chain (EPC) diagram of a basic business processrn• Evaluate the value added by each step in a business processrn• Develop process improvement suggestionsrn• Discuss the key issues in managing an ERP implementation projectrn• Describe some of the key tools used in managing an ERP implementation projectrn . Identify a range of solutions and critically evaluate and justify proposed design solutions.rn • Verify theory with practice.rn
12 12th week Exam
13 rn• Describe business-to-business e-commercern• Explain why ERP is essential to the success of a company engaged in e-commercern• Describe what an application service provider (ASP) doesrn• Describe how ERP is delivered to users by an ASPrn• Describe Web services and SAP`s NetWeaverrn• Describe the unique components of NetWeaverrn• Explain why accessing an ERP system through a Web browser is efficientrn• Define XML and its significance to ERPrn• Define RFID and its future role in logistics and salesrn Identify a range of solutions and critically evaluate and justify proposed design solutions.
14 Perform problem analysis from written descriptions derive requirements specifications from an understanding of problems (analysis, synthesis).rn• • Measure the student programming skills.rn• Display the student experience with DBMS • Verify theory with practice.
15 Perform problem analysis from written descriptions derive requirements specifications from an understanding of problems (analysis, synthesis).rnrn
16