DBA Doctorate of Business Administration Arab Academy for Science, Technology & Maritime Transport, Graduate School of Business December, 2023 Specialization: “Entrepreneurship” In Progress Dissertation: “Impact of Market Orientation on the Business Excellence through Customer Experience, an empirical study on Higher Education Institutions in Egypt” Committee: P Dr. Noha Salem, P Dr. Mohamed. Abdel Salam, P Dr. Passant Tantawy MS Masters of Quality Administration Arab Academy for Science, Technology & Maritime Transport, Graduate School of Business December 2012 Thesis: “Empowerment of Total Quality Management through Customer Relationship Management Systems” Advisor: Dr. Ayman El Nahrawy BS Bachelor of Computer Engineering Arab Academy for Science, Technology & Maritime Transport, 1st on Colleague College of Engineering & Technology September 2008 Majored Computer Engineering SS IGCSE Cambridge Secondary School Arab Academy for Science, Technology & Maritime Transport, IGCSE September 2008 INTERNATIONAL CERTIFICATIONS (42 INTERNATIONAL CERTIFICATE – 3 TRAINER – 6 TEST CENTER ADMINISTRATOR – 6 NAQAAE الهيئة القومية لضمان الجودة والاعتماد) Microsoft (42) Certifications 1. Microsoft Certified Technology Specialist MCTS Windows® Vista, Conf. 2008 2. Microsoft Certified Technology Specialist MCTS Enterprise Support Tech. 2009 3. Microsoft Certified Technology Specialist MCTS .NET Framework 3.5 2009 4. Microsoft Certified Technology Specialist MCTS Windows® 7, Conf. 2009 5. Microsoft MCITP Enterprise Support Technician 2009 6. Microsoft MCPS Professional Systems Builders 2009 7. Microsoft MCNPS Advanced Application Integration 2009 8. Microsoft Certified IT Professional MCITP, Enterprise Administrator 2010 9. Microsoft Certified Professional Developer MCPD, ASP.Net 3.5 2010 10. Microsoft MCITP Enterprise Administrator 7 2010 11. Microsoft Partner Network, Sales and Services Competency 2011 12. Microsoft Partner Network, Cloud Services: Cloud Strategy Update 2011 13. Microsoft Partner Network, Microsoft Office 365 Pricing and Licensing 2011 14. Microsoft Partner Network, Online Services E-Learning 2011 15. Microsoft Certified Technology Specialist MCTS, 2008 Active Directory 2012 16. Microsoft Certified Technology Specialist MCTS, 2008 Network Infra. 2012 17. Microsoft MCSA Certified Solution Associate, Windows 7 2012 18. Microsoft MCITP Enterprise Server Administrator 2012 2012 19. Microsoft Partner Network, Sales and Marketing Competency 2012 20. Microsoft Partner Network, Capitalize on System Center 2012 2012 21. Microsoft Partner Network, Datacenter and Private Cloud Management 2012 22. Microsoft Partner Network, Configure and Deploy Private Cloud Fabric 2012 23. Microsoft Partner Network, Configure and Deploy Delivery Automation 2012 24. Microsoft Partner Network, Private Cloud and Datacenter Infrastructure 2012 25. Microsoft Partner Network, Microsoft System Center 2012 Licensing 2012 26. Microsoft Partner Network, Microsoft Financing of Customers 2012 27. Microsoft Certified Technology Specialist MCTS, .NET 4, Service Apps 2013 28. Microsoft Certified Technology Specialist MCTS, .NET 4, Data Access. 2013 29. Microsoft Certified Technology Specialist MCTS, .NET 4, Web Apps 2013 30. Microsoft Certified Professional Developer MCPD, Web Developer 4 2013 31. Microsoft MCSA Certified Solution Associate Server 2012 2013 32. Microsoft MCSA Certified Solution Associate Server 2008 2013 33. Microsoft MCITP, Server Administrator on Windows Server® 2008. 2013 34. Microsoft Partner Network, Licensing Overview 2013 35. Microsoft Azure Fundamentals 2021 36. Microsoft Azure Artificial Intelligence AI Fundamentals 2021 37. Microsoft Data Platform Fundamentals 2021 38. Microsoft Security, Compliance, and Identity Fundamentals 2021 39. Microsoft Office Specialist Office Word 2016 2021 40. Microsoft Office Specialist Office Excel 2016 2021 41. Microsoft Office Specialist Office PowerPoint 2016 2021 42. Microsoft Office Specialist Office Outlook 2016 2021 Oracle (1) Certificates 1. Oracle Database Certified Associate Developer OCA 2009 ICDL (4) Certificates 1. International Computer Driving License ICDL 2008 2. International Computer Driving License ICDL Version 5 2012 3. 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Authorized Testing Center – TOEFL 2015 National Authority for Quality Assurance and Accreditation of Education “NAQAAE” (6) Certificates 1. التقويم الذاتي لكليات ومعاهد التعليم العالي 2022 2. التخطيط الاستراتيجي لكليات ومعاهد التعليم 2022 3. نظم الامتحانات وتقويم الطلاب لكليات ومعاهد التعليم العالي 2022 4. استراتيجيات التدريس والتعليم الفعال لكليات ومعاهد التعليم العالي 2022 5. توصيف البرامج والمقررات وتقويم نواتج التعلم لكليات ومعاهد التعليم العالي 2022 6. المراجعة الخارجية لكليات ومعاهد التعليم العالي 2023