- Degree Bachelor
- Code: IS371
- Credit hrs: 3
- Prequisites: IS171
This course introduces and defines the concepts of e-Business and e-Commerce models, for both B2C and B2B businesses and introduces the basic business concepts required for understanding of e-Commerce firms including industry structure, value chain, customer Relationship Management (CRM), firm strategy, and social and ethical issues . The course covers the technology infrastruc-ture for e-Business/e-Commerce, e-Payments systems, e-Commerce marketing communications, secure transactions, and online services and communities.
Information Systems Program
K. C. Laudon and C. G. Traver, E-commerce: Business, Technology, and Society, Prentice Hall
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