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| Course Objectives - Acquisition trainee concepts of the negotiation process.
- Acquisition apprentice knowledge of the strengths and weaknesses in negotiating tactics.
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| Course Contents - The concept of negotiation.
- The difference between negotiation and bargaining.
- Good preparation for negotiations.
- Negotiating areas.
- Conduct negotiations.
- Dealing with tricks and plans.
- Negotiating strategies.
- When can resort to negotiation or bargaining.
- Mediation.
- Arbitration.
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| Duration | |
| Certification - Certificate approved by The AASTMT
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| Teaching Language | |
| Location - Productivity and Quality Institute or Company Headquarters
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| Instructor/Trainer Qualification - Professorial lecturer and experienced in negotiation and conflict resolution management.
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